Messaging

How conversations work

All communication between families and breeders happens through Anumau's built-in chat. There's no sharing of phone numbers or personal emails — everything stays on the platform.

This protects both sides: families have a record of what was agreed, and breeders aren't bombarded through personal channels.

Starting a conversation (families)

To message a breeder:

1. Find the litter or breeder profile you're interested in
2. Click the message button
3. Your first message starts the conversation — the breeder will be notified

What you can send

Conversations support more than just text:

• Photos and videos — useful for sharing proof of setup, yard space, etc.
• Reservation requests — breeders can send a formal reservation through chat, which triggers the deposit flow
• Waitlist invites — breeders can invite someone directly from a waitlist through chat

Notifications

You'll get a notification whenever you receive a new message. If you have the app installed, you'll get push notifications. Otherwise, you can check your messages from the messages icon in the nav bar.

Responding as a breeder

Breeders receive all inbound messages in their messages inbox. There's no obligation to respond to every inquiry, but a fast response rate is shown on your profile — families notice.